How Vet INC handles your information.

Overview

Vet INC provides fee schedule management for veterinary clinics. This policy explains what information we collect, how we use it, and how to contact us with privacy questions.

Information we collect

• Account information, such as name, email address, clinic name, and login details.
• Clinic and pricing data needed to provide the service, including fee schedule data, service history, reports, pricing recommendations, and approved or rejected changes.
• App and website usage information, such as device type, browser, pages visited, and basic diagnostic information.
• Messages you send us when you contact support.

How we use information

• To operate the Vet INC dashboard and mobile app.
• To generate, review, and track fee schedule recommendations.
• To provide customer support and respond to requests.
• To secure the service, troubleshoot issues, and improve product reliability.
• To communicate important service updates.

Sharing

We do not sell personal information. We only share information with service providers needed to operate Vet INC, comply with legal obligations, protect the service, or support a clinic's requested integration.

Data security

We use technical and organizational safeguards designed to protect clinic and account information. No system can be guaranteed completely secure, but we work to limit access to the information needed to operate and support the service.

Data retention

We keep information for as long as needed to provide Vet INC, meet legal obligations, resolve disputes, and maintain business records. Clinics can contact us to request account or data deletion.

Your choices

You can contact us to request access, correction, or deletion of information associated with your account or clinic, subject to legal and operational requirements.

Contact

For privacy questions, contact jack@vetinc.ca.